Frequently Asked Questions

What is your return policy?

You can return products within 30 days of purchase in original condition and packaging. Contact our support team for assistance.

How can I track my order?

After your order is shipped, you will receive an order number via email. Use this number to track your order on the shipping carrier's website.

Do you offer international shipping?

No, we do not offer international shipping. Shipping fees and delivery times vary by location. Please check our shipping policy for more details.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, STC Pay, and bank transfers.

Can I change my shipping address after placing an order?

You can change your shipping address within 24 hours of placing your order by contacting our support team.

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